Welcome to Outdoor Flashlight Store! These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.
1. User Access and Responsibilities
By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations. You must not use our site to engage in any activity that could harm our business or reputation.
2. Product and Service Description
We strive to provide accurate descriptions of our products. However, we do not guarantee that product descriptions or other content on our site are error-free. If you receive a product that does not match its description, please contact us immediately.
3. Order and Payment Terms
All orders are subject to availability and confirmation of the order price. We accept payments via Visa, MasterCard, JCB, and PayPal. By placing an order, you authorize us to charge your payment method for the total amount of your purchase.
Orders are processed within 1-2 business days. Standard shipping via DHL or FedEx takes 10-15 business days, while free shipping via EMS takes 15-25 business days. Shipping fees are non-refundable.
4. Returns and Exchanges
We offer a 15-day return and exchange policy for unused items in their original condition and packaging. Non-returnable items include batteries and firelighters. To initiate a return or exchange, please contact us at [email protected] with your order number and reason for the request.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund or exchange. Refunds will be processed within 7-10 business days and credited to your original payment method.
5. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Outdoor Flashlight Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our site without our prior written consent.
6. Liability Limitations
Outdoor Flashlight Store is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our liability is limited to the maximum extent permitted by law.
7. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from your use of our site or products will be resolved in the courts of the United Kingdom.
8. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Outdoor Flashlight Store
53 St Stephens Centre, Park St, Kingston upon Hull, GB CH4V 8AZ
Email: [email protected]